Plan: Growth · Concierge: No
$499 / mo

One platform. And it pays for itself.

EMR, booking, patient portal, point of sale, messaging and marketing — plus negotiated pricing on everything you buy, passed through at cost. No markup. No commissions. No rebates from any vendor.


Three things nobody else does

More on how the pass-through pricing and savings are verified
We negotiate, you keep all of it

We buy for the whole network and pass the price through untouched. No markup, not a cent.

  • Pharmacy, lab and supply pricing negotiated across the whole network
  • Passed through at exactly what we are charged — no markup, not a cent
  • The vendor invoice line sits beside your charge, so you can check it yourself
  • Measured against your own prior invoices, across your whole basket
We price your actual catalog from your own invoices before you sign anything, so you see your number rather than someone else's.
Flat. Forever.

Everyone else charges per user or per provider. Hire three injectors and their bill goes up. Yours doesn't.

$0
extra, per new staff member, per new prescriber, per new seat
Practice Fusion runs $149–199 per provider per month. Jane adds $25–30 per practitioner. Aesthetic Record is per user.
Nobody pays us but you

No rebate, commission, admin fee or advertising from any pharmacy, lab, manufacturer, distributor or GPO. We have turned it down when it was offered.

$0
vendor money received, ever
We pay for group purchasing access out of our own pocket and pass the pricing through in full. That is a cost to us and savings to you.

What it costs

Flat, per practice. Not per user, not per provider, not a percentage of anything.

Add Concierge Recommended
Available on any plan, including Foundation. Because the practice with the fewest people is the one that most needs someone to call.
from $499 / mo
Add Concierge to this plan?
What's included with Concierge
  • A dedicated named rep, direct line and mobile
  • A response-time commitment, not a queue position
  • We chase the pharmacy for you
  • Order changes always free, no time window
  • Monthly business review
One dedicated rep per practice. $499 covers a single location; multi-location groups are quoted on scope.

Growth is $499 / mo and replaces a typical $1,118 / mo stack — separate EMR, booking/POS and email/SMS marketing tools, run as three systems today.

See the $1,118 breakdown
What you run todayTypical, per month
EMR, per provider$447
Booking, POS and client platform$421
Email and SMS marketing$250
Total$1,118

A typical three-provider practice, before consolidating. Figures are drawn from published pricing and are illustrative — your own will differ.

Growth is $499, and it's one system instead of three. Then it goes to work on what you actually spend the money on — the product, the labs and the supplies — where the negotiated pricing usually dwarfs the subscription.

Unlimited staff users on every plan — hire someone and your bill doesn't change.

Growth — $499 / mo
Next step is a few details — not a signature, not a charge.

Details

Everything below is here if you want it — the full platform, fees, how the money moves, and the legal fine print.

Everything included in every plan

Run the practice

  • EMR with SOAP notes and charting
  • Booking site and calendars
  • Patient portal, co-branded
  • Point of sale
  • Card processing through your own account
  • HIPAA-compliant in-app messaging

Buy better

  • Negotiated pricing on pharmacy, lab and supply
  • Order management, routing and tracking
  • Savings reporting against your own prior pricing

Stay compliant

  • Licenses tracked automatically — we tell you before one lapses
  • Good faith exams and consults through licensed prescribers

And no matter the plan

  • Unlimited staff users on every plan. Hire someone and your bill doesn't change.
Working with a prescriber, if you don't have one
A prescriber, without being one. If you own a med spa and don't prescribe, the platform connects your patients with licensed prescribers for good faith exams and consults. Where a prescriber determines treatment is appropriate and writes for it, the order flows through the same system and ships — so the exam, the prescription and the fulfillment are one workflow instead of three vendors.

The prescribers are independent. They exercise their own clinical judgment, they may decline to prescribe, and they contract and bill you directly. Lumify takes no part of that fee and no part of the clinical decision.
Additional isolated locations — $149 / mo each

Optional add-on. Each isolated location gets its own users, payment methods, and reporting. Adds to your monthly total when selected.

Need another location? Additional isolated location — its own users, payment methods and reporting.
0 $149 / mo each
Other fees: shipping, extra text messages, white-label, onboarding, additional setup

On orders that ship, add $10 order handling and shipping at cost — supplies and labs are usually free above the vendor minimum, and pharmacy cold chain runs about $20 overnight. The same rate whichever pharmacy fills it.

ItemAmount
Additional text messagesBeyond your plan's allowance, in blocks$19 per 1,000
Full white-labelYour brand only, ours removedInquire
OnboardingConfiguration, prescriber registration and licensing, pharmacy paperwork, data migration, training and go-live. Foundation $149 / Growth $399 / Command $749. Waived with Concierge.Per plan
Additional setupOptional extra hands on system sections beyond standard go-live. Scoped and quoted only if you ask — not waived with Concierge.Quoted
Exception handling: rush requests, order changes, cancellations

Charged only when you ask. Most practices rarely see these.

ItemEach
Rush request to the pharmacyCharged when we make the request, whether or not the pharmacy agrees. Included with Concierge. Otherwise charged per request.$15
Order change after submissionFree within 30 minutes of placing the order. Always free with Concierge.$10
Cancellation after pharmacy submissionAny pharmacy penalty passed through at costAt cost
Checking on an order is always free. Status, tracking, shipping and product questions are part of your plan and always will be. We never charge you for our own errors, or a pharmacy's errors.
How the money moves

Worth understanding, because it's why the pricing looks the way it does.

Your prescriber contracts directly with the pharmacy

The prescription is written by your prescriber and lives in the pharmacy's system under their name. We are never in the clinical relationship.

We buy nothing and resell nothing

We never take title to product. We order and pay on your behalf as your agent, at the negotiated price, and the price you're charged is the price we're charged.

Payment settles to your own merchant account

Your account, in your practice's name. Patient payments are yours from the moment they're taken.

Every invoice line is traceable

Pharmacy invoice lines carry the prescriber and match the charge on your account. You can audit the pass-through yourself, any time, and the right to do so is written into the agreement.

What we don't charge

No percentage of anything

Not of your product cost, your patient revenue, or your transaction value. Every fee here is a flat amount, set before you sign.

No markup on product, labs, shipping or supplies

All of it passes through at the price we are charged. Your invoice shows separate lines, and pharmacy invoice lines carry the prescriber so you can match them yourself.

No per-user or per-provider pricing

Hire someone and your bill doesn't change. Unlimited staff users on every plan.

No patient-facing fees

We add nothing to what your patient pays. Card processing is billed by your processor directly, at their rates, to your account.

No vendor money, in any form

We accept no rebate, commission, administrative fee, marketing allowance, sponsorship or advertising revenue from any pharmacy, laboratory, manufacturer, distributor or group purchasing organization. We have declined it when it was offered.

Group purchasing organizations are normally paid by the vendors whose contracts they hold, and normally share some of that back. Ours pays us nothing. We pay for the access ourselves and pass the resulting pricing through in full.

No preferred pharmacy

We are pharmacy agnostic and have no financial reason to prefer one over another. Pharmacies not licensed in your patient's state are filtered out automatically.

About Lumify — the legal fine print